ISO 9000 AND ITS FAMILY

 ISO 9000 AND ITS STANDARDS

SUMMARY:

A Quality Management System (QMS) is a set of processes and systems that help an organization maintain quality standards and improve its operations. QMS processes include quality planning, quality control, and quality improvement. The ISO 9000 family consists of the world's best known standard for quality management systems (QMS), ISO 9001, along with a set of supporting standards on quality management, all published by ISO/TC 176 and its subcommittees.

QMS PROCESS

Quality planning: Involves identifying the processes needed for the QMS, including their sequences and interactions 

Quality control: Involves ensuring the conformity of a company's processes 

Quality improvement: Involves identifying ways to improve the quality of a company's products and services 

WHAT IS IN THE ISO 9000 FAMILY?      

ISO 9000: The standard that defines the fundamental concepts and vocabulary of QMS 

ISO 9001: The standard that defines the criteria for a QMS 

ISO/TS 9002: The companion document that provides guidelines for applying ISO 9001 

ISO 9003 was a standard for quality assurance in final inspection and testing

WHY ARE THE ISO 9000 STANDARDS IMPORTANT?

They help organizations meet customer and stakeholder needs

They help organizations comply with statutory and regulatory requirements

They help organizations ensure quality at all stages of business processes

WHAT ARE THE PRINCIPLES OF THE ISO 9000 FAMILY?

1. Customer focus

2. Leadership

3. Engagement of people

4. Process approach

5. Improvement

6. Evidence based decision making

7. Relationship managements

As an auditor/implementer, ISO 9000 can be useful not only for your organization but for the stakeholders as well . One can rely on your firm or organization because of its quality managements.